IT support built for estate & lettings agents.
Managed IT support and cyber security for estate and lettings agents — plus CRM expertise with Reapit, Street and Alto, reliable multi-branch systems and telephony. From a team that understands property.
Book a free IT review
Tell us about your agency and we'll be in touch within a few hours.
Since switching to Genmar, our 85-user team has seen dramatically faster response times. They're proactive — suggesting solutions before problems become critical.
Trusted by estate and lettings agents
In property, downtime costs you instructions. Our proactive approach means fewer disruptions, faster fixes, and secure IT that helps you win and keep clients.
Why estate agency IT is different
In estate agency, your day runs on viewings, valuations and instructions — and none of it happens if your CRM is down or your branches can't get online. Your negotiators need reliable IT that works from the branch, the car and the kitchen-table valuation, all at once.
You also hold sensitive client, vendor and tenant data, which makes agents a target for fraud and phishing — and conveyancing-related scams are a genuine risk in property. Proper cyber security and GDPR-compliant data protection keep that information, and your reputation, safe.
Most IT providers don't understand why your Reapit or Street integration matters, or why a slow morning costs you instructions to the agent down the high street. We've supported property firms across Hertfordshire, Essex, Cambridgeshire and London for years — we keep your systems secure, connected across branches, and out of your team's way.
What we do for estate agents
IT services designed for the pace and demands of property.
Engineers who know property
Managed IT Support & CRM
Proactive, UK-based support from people who understand Reapit, Street, Alto and Jupix. Fast response when a valuation appointment depends on it — not a ticket queue.
- Reapit, Street & Alto experts
- Portal & feed troubleshooting
- Multi-branch connectivity
- 24/7 monitoring
Protect client and vendor data
Cyber Security & Microsoft 365
Layered security and proper data protection for sensitive client, vendor and tenant information — plus enterprise email, secure file sharing and secure remote access for every branch.
- EDR & threat monitoring
- Secure remote & branch access
- Data encryption
- GDPR compliance support
Work smarter, win instructions
AI & Automation
Custom AI that handles repetitive admin, qualifies leads from your portals, and captures out-of-hours enquiries — even on a busy Saturday.
- Lead qualification
- Out-of-hours enquiry capture
- Workflow automation
- CRM data entry
Integrated with your CRM
VoIP Telephony
When you want it, we provide modern cloud telephony with CRM integration — see the caller and their property before you pick up, record calls for training, and take the office number anywhere.
- CRM screen-pop integration
- Call recording & training
- Mobile & multi-branch ready
- No copper lines
CRMs and portals we support
What property clients say about us
Real references from estate agents and professional firms we look after across our patch.
Since switching to Genmar, our 85-user team has seen dramatically faster response times. They're proactive — suggesting solutions before problems become critical.
Genmar supports our 80-user property team with rapid response times. Unlike other IT companies, they're easy to contact and quick to act. Highly recommended.
Genmar streamlined our permissions structure across our 100-user team. Onboarding now takes minutes instead of hours, and offboarding is completely automated.
Proven outcomes for multi-site businesses
The support, connectivity and Microsoft 365 work behind these results is exactly what keeps busy agencies running.
Transitioned from reactive to proactive IT support with full network audit, device tracking, and dedicated onsite engineer support — the multi-site reliability estate agents depend on.
Streamlined SharePoint permissions and simplified staff onboarding/offboarding — ideal for agencies with seasonal hiring and branch moves.
Microsoft 365 migration with SharePoint integration, device upgrades, and AI-driven security for a rapidly growing firm.
Frequently asked questions
About Genmar
Genmar is a 25-person managed IT provider based in Bishop's Stortford. We've been running since 1996. We look after around 80 clients across Hertfordshire, Essex, Cambridgeshire and London. We're ISO 27001 certified, Cyber Essentials Plus, and a Microsoft Partner.
Ready to win back your time?
No obligation, no jargon — just honest advice from people who understand estate agency IT.
Prefer to send a message?
Fill out the form below and we'll get back to you within a few hours.