How can we help you today?
Access remote support, open tickets, and manage your IT requests all in one place. Our team is ready to assist you.
Get Support
Need immediate assistance? Choose from our support options below.
Request Remote Access
Access support anywhere at any time with our remote support software.
Download SoftwareGenmar Forms
Manage your accounts and equipment with our self-service forms.
Account Creation Form
Submit an account creation form for a new starter in your business.
Open FormAccount Removal Form
Submit an account removal form for a leaver in your business.
Open FormPC Support Addition
Add a new computer to your support agreement.
Open FormPC Support Removal
Remove a computer from your support agreement.
Open FormPC Order Form
Request a quote for new computer(s).
Open FormPrinter Order Form
Request a quote for new printer(s).
Open FormSupport Hours
Our UK-based support team is available during the following hours. We're here to help with any questions or issues you may have.
Monday - Friday
7:45am - 6:00pm
Saturday
10:00am - 1:00pm
Sunday & Bank Holidays
Closed