IT Support

Experience IT support that’s fast, proactive, and tailored to you.

IT Support

Experience IT support that’s fast, proactive, and tailored to you.

Since 1996, we’ve been empowering businesses with reliable, responsive IT solutions that reduce costs, strengthen security, and keep everything running smoothly.

Our proactive approach means we anticipate and address issues before they impact your business, so you can focus on growth without interruptions.

With a dedicated team focused on your needs, we’re here to provide personalized care and guidance every step of the way, making technology work for you—not the other way around.

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Discover IT
for your business

Get tailored advice from IT experts to solve challenges and plan for growth. Book now!

Book a free consultation

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Optimize your IT with a free audit

Start with a free IT audit. We’ll review your costs, cybersecurity, and support to uncover ways to cut expenses, boost security, and drive productivity. Book your audit today!

Book IT Audit

Businesses we work with

Case Studies

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Optimize your IT with a free audit

Start with a free IT audit. We’ll review your costs, cybersecurity, and support to uncover ways to cut expenses, boost security, and drive productivity. Book your audit today!

Book IT Audit

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Calculate your IT support costs

Use our simple price calculator to get a personalized estimate for IT support tailored to your business. Try it now!

Visit IT Support Calculator

Key Benefits

Fast Response Times: Need support right when issues arise? Our rapid-response IT service ensures help is just minutes away, with an average response time of only 6.5 minutes. Get back to business faster, every time.

Cost-Efficient IT Solutions: Worried about high IT expenses? We streamline your IT infrastructure to reduce costs without compromising on quality, helping your business achieve more with less.

Enhanced Cybersecurity: Concerned about data breaches and cyber threats? Our support includes advanced security measures to safeguard your business, protect sensitive information, and minimize cyber risks.

Reliable, Proactive Support: Feel like your current IT provider is missing the mark? Our proactive monitoring and personalized support mean we’re always one step ahead, preventing issues before they affect your operations.

Up-to-Date Systems: Wondering if your tech is holding you back? Our team provides expert guidance on system upgrades, ensuring your technology supports your growth and keeps productivity high.

Clients say it best

What’s Included?

Unlimited IT Support Helpdesk: Access expert assistance from our IT support team through our online portal, email, or phone—anytime you need it. No limits, just reliable support at your fingertips.

Fast Ticket Resolution: Get quick solutions to your IT issues. With over 80% of support tickets resolved during the first call, we’ll help you get back to work with minimal downtime.

Onsite IT Support: When in-person help is needed, our Hertfordshire-based engineers are ready to provide fast, local support tailored to your needs.

Dedicated IT Account Management: Enjoy a personalized experience with a dedicated account manager who provides regular strategy and success meetings, ensuring your IT aligns seamlessly with your business goals.

Comprehensive Cybersecurity: Protect your business with advanced cybersecurity measures designed to guard against data breaches and cyber threats.

Expert IT Consulting: Benefit from our team’s combined 100+ years of IT expertise. We’re here to optimize your tech infrastructure and ensure your business is future-ready.

Hardware & Software Guidance: Receive tailored advice on hardware and software purchases to keep your technology efficient and suited to your business needs.

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Discover IT
for your business

Get your tailored pricing today – let’s have a quick chat to understand your needs!

Request Pricing

_pricing

Discover IT
for your business

Get tailored advice from IT experts to solve challenges and plan for growth. Book now!

Book a free consultation

Book a free consultation

Calculate IT Support pricing for your business

_consulting

Discover IT
for your business

Get tailored advice from IT experts to solve challenges and plan for growth. Book now!

Book a free consultation

_pricing

Optimize your IT with a free audit

Start with a free IT audit. We’ll review your costs, cybersecurity, and support to uncover ways to cut expenses, boost security, and drive productivity. Book your audit today!

Book IT Audit

Genmar, a trusted partner

Our commitment to excellence is reflected in the awards and certifications we’ve earned over the years. As accredited Microsoft Partners and Cyber Essentials-certified providers, we uphold the highest industry standards, ensuring our clients receive secure, reliable, and cutting-edge IT solutions that drive their success.

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Discover IT
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Connect with Genmar

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Discover IT
for your business

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Visit IT Support Calculator
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for your business

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Book a free consultation

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Discover IT
for your business

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Visit IT Support Calculator

Why choose Genmar?

Expertise and Versatility

Our team consists of trained professionals who have the required qualifications and the knowledge to back it up. With over 25 years of experience, we have seen it all, no problem or project will be too big or complex.

Customised Solutions

We ensure to go above and beyond: Rather than fix the problem, wouldn't it be better if the problem didn't happen at all? We ensure to set up your infrastructure so that you spend less time managing problems and more time managing your business.

Local to Your Business

We exclusively deal with businesses local to us, ensuring we understand the area you operate in as well as the requirements that come with it. This also means in the case of an emergency, you won't be left waiting.

Speak With Us Today

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