Genmar IT director overseeing managed IT services operations
Property IT Specialists

Business Telephony for Estate Agents

Modern cloud phone systems with deep CRM integration. Caller ID, click-to-dial, and call analytics for Reapit, Street, and Loop.

Common Challenges

Sound Familiar?

These are the telephony frustrations we hear from estate agents every day.

Genmar IT account manager discussing client IT requirements

No CRM Integration

Staff waste time switching between phone and CRM systems. No automatic caller ID or call logging means missed opportunities.

Expensive Legacy Systems

Old PBX systems are costly to maintain, inflexible, and require expensive engineer call-outs for simple changes.

Poor Remote Working

Staff working from home can't access the office phone system, missing important calls from vendors and applicants.

No Call Analytics

No visibility on call volumes, missed calls, or staff performance. Unable to identify training needs or peak times.

Unreliable Quality

Dropped calls, poor audio quality, and system downtime frustrating staff and giving a poor impression to clients.

Scaling Challenges

Adding new branches or users requires expensive hardware and complex configuration.

Why Choose Us

The Genmar Telephony Solution

Modern cloud communications designed for estate agencies.

Genmar IT team collaborating in Bishop's Stortford headquarters

Deep CRM Integration

Automatic caller ID with Street.co.uk, Reapit, and Loop. Click-to-dial from contact records and automatic call logging.

Work From Anywhere

Your team can make and receive calls from any device - office phone, mobile, or laptop - with the same business number.

Crystal Clear Quality

HD voice quality with built-in redundancy. 99.99% uptime guarantee means reliable communication every time.

Real-Time Analytics

See call volumes, missed calls, wait times, and individual performance. Make data-driven decisions about staffing.

Easy Scaling

Add or remove users instantly. Open new branches without hardware investment. Predictable per-user pricing.

Secure & Compliant

Encrypted communications, call recording for compliance, and GDPR-aligned data handling.

Testimonials

What Our Clients Say

Real feedback from estate agents we work with.

Genmar IT client relationship manager

"The new phone system has transformed how we work. Seeing caller details before we pick up means every conversation is more personal and productive."

Jo Woolley
Operations & Marketing Manager
Jones Robinson

"Genmar have worked really closely with myself and the senior leadership team. We have seen marked improvements in the reliability of our IT infrastructure."

Lucie Heanley
Director & COO
Southern Homemove

"Really love dealing with Genmar - easy to get hold of and quick to respond. The phone system just works, which is exactly what we need."

Stephen Thompson
Director
Thomas Morris

Let's look at your setup together.

No obligation, no jargon — just honest advice from people who genuinely care about your agency's success.

30 minutes
No obligation
Call or video
IT strategy meeting at Genmar headquarters
IT project managers coordinating business technology solutions
Genmar IT workshop equipment and tools
Genmar IT customer success manager

Prefer to send a message?

Fill out the form below and we'll get back to you within a few hours.

By submitting, you agree to our Privacy Policy