IT Support for Estate Agents
Fast, proactive IT support from engineers who understand your industry. 6.5-minute average response time and 80%+ first-call resolution.
Sound Familiar?
These are the IT frustrations we hear from estate agents every day.
Slow, Reactive Support
Waiting hours or days for IT issues to be resolved while your staff can't work and clients are left waiting.
No Industry Understanding
IT providers who don't understand estate agency software like Reapit, Street.co.uk, or Loop - causing frustrating miscommunication.
Slow Computers & Networks
Sluggish systems that frustrate your negotiators and slow down property uploads, viewings scheduling, and client communications.
Security Concerns
Worrying about data breaches, ransomware attacks, and GDPR compliance without proper protection in place.
Unpredictable IT Costs
Surprise bills for IT fixes, hardware failures, and emergency call-outs that blow your budget.
Poor Communication
Difficult to reach IT support, no updates on ticket progress, and technical jargon instead of clear explanations.
The Genmar Difference
What makes our IT support perfect for estate agencies.
6.5 Minute Average Response Time
Our rapid-response IT service ensures help is just minutes away. Get back to selling and letting properties faster.
Estate Agency Software Experts
We work with Reapit, Street.co.uk, Loop, and other leading property CRMs daily. No need to explain your systems to us.
Proactive Monitoring
We identify and fix issues before they impact your business. Our proactive approach means fewer disruptions.
Unlimited Helpdesk Support
Access expert assistance through our online portal, email, or phone—anytime you need it. No limits, just reliable support.
Fast Ticket Resolution
Over 80% of support tickets resolved during the first call. Minimal downtime, maximum productivity.
Cost-Efficient Solutions
Predictable monthly pricing with no surprise bills. We streamline your IT infrastructure to reduce costs.
What Our Clients Say
Real feedback from estate agents we work with.
"The response times are much quicker and the service and quality of the staff on the helpdesk is far superior than our previous company. Genmar are very proactive and will suggest solutions to problems that we may not have thought of ourselves and are all familiar with Reapit."
"Really love dealing with Genmar, my experience in general with IT companies is that they are difficult to contact and slow to respond and dealing with issues a real pain - Genmar are the opposite - easy to get hold of and quick to respond."
"Genmar have worked really closely with myself and the senior leadership team in the business to ensure that our IT infrastructure is strengthened, compliant and efficient. We have seen marked improvements in the reliability of our IT infrastructure."
Let's look at your setup together.
No obligation, no jargon — just honest advice from people who genuinely care about your agency's success.
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