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Are you looking for someone to handle the IT management, maintenance, and cybersecurity for your business?You deserve to know.Not all IT support providers are created equal.In fact, there are several different IT support models and service delivery strategies employed by business technology professionals today.
The traditional, hours + materials model of IT support. The computer repair team comes when you call to fix whatever has gone wrong.
In this scenario, you pay an outside IT company a monthly fee, just in case you need their services that month. The retainer fee usually includes a set number of IT support hours.
The block hours model allows you to buy IT support hours in advance at a slightly discounted rate and use them within a set timeframe.
The Managed IT Services model is a proactive, subscription-based IT support model that stands apart from the other IT support models. A Managed IT Services firm focuses on preventing IT incidents as opposed to responding to them. This change in focus ensures higher security and uptime for your business.It's important to note that some companies use a combination of the above technology service models to accommodate individual business requirements.Now that we have discussed the different kinds of IT support companies that are out there, let's dive into what you should be looking for in an IT support partner.
Notice what we haven't talked about yet?Price.Price is not a good indicator of whether the IT support team you're considering is right for you or not.A low price doesn't always mean that they won't do a good job, and a high price doesn't ensure that you're getting top-quality service either.What You Should be Looking for is VALUE.
That's the team you can trust with the IT assets that undergird ALL your business processes!
Still looking for an outstanding IT support team?
We're here to help you. Contact us today to begin a no-obligation conversation with one of our specialists.
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