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With many working with Microsoft Teams daily, the hidden features might pass you by.It's almost as if Microsoft predicted the current pandemic and developed an app specifically for when many businesses would be working from home.Leaving any conspiracy theories to the side here are some of the best features Microsoft Teams has to offer that you probably didn't know about:
Many use Microsoft Teams as a chat platform inside the organization, but you can message anyone on Microsoft Teams that have an Office 365 account.Customers, suppliers, vendors, and prospects if they are using Teams then you can speak with them directly. Just start a new message in Teams and use their email address to make contact.
If you don't know about this feature, then it's worth noting. Guests can be added to a Team - if you are working with a freelancer or temporary hire, you can add them into a Microsoft Team with the single click of a button.The beauty of this is that they do not need a company email address, license or account. All you need is their email address to add them to the Microsoft Team.
The search bar at the top or chat area allows you to enter keyboard shortcuts that will speed up how you navigate around Teams. There are many shortcut keys some more useful than others.Here is a list of some of the best we've found:
We have also included a printable version you can keep on your desks or hand to staff for easy reference.
Channels within Teams are a way of categorizing and organizing communication and files.However, up until recently, you could only control who has access to the overall Team. Microsoft has finally released a new feature that allows you to lock down specific channels within a Team.This is an excellent feature if you have private or confidential work that not everyone in the Team needs to access.Here is a chart Microsoft has created to help you get your head around if a channel should be private or not.Is there already a team that has these people as team members?Does this work need to be kept private from others?Are there multiple distinct topics to discuss?RecommendationYesYesYesCreate a private channel in the existing team or consider creating dedicated private channels for each topic.YesYesNoCreate a private channel in the existing team.YesNoNoCreate a channel in the existing team.NoNoNoConsider creating a new team.NoNoYesConsider creating a new team and then, depending on the confidentiality of each topic, consider creating separate standard or private channels for each topic.NoYesNoCreate a new team and consider creating a private channel.If you are looking for an IT partner to help you and your staff get the most out of Microsoft Teams, then get in touch with us today.
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